Thank you for using Enconvo. Your support motivates us to improve this product.
Enconvo Basic version is free to use, but with limited functionality.
Enconvo Pro version requires payment, and after purchasing the Pro version, you can use all functions without any limitations. The payment plan is a lifetime buyout, and you only need to pay once to use it permanently.
We offer a 14-day free trial for you to experience the Pro version, and you can decide whether to purchase it after the trial.
If you have such thoughts, we are sorry, so please prioritize contacting us to resolve your dissatisfaction, but we always respect your choice.
However, the refund process of the application is not controlled by the developer, so we suggest that you contact Apple support team to handle the refund. You can find relevant information here in a new window.